Delivery

By default, we're only shipping to Europe. If you are from a country outside the EU, please send us an email to info@vollends.com and tell us the name of the item, the quantity and your shipping address with the corresponding zip code. We'll then get back to you shortly and try our best to make a delivery possible.

Delivery Charges

Within Germany:
Basic: € 5
Standard size (posters, small things) : € 10
Oversize (Objects, bigger things) : 30 €

Europe:
Basic: € 10
Standard size (posters, small things) : € 40
Oversize (Objects, bigger things) : 100 €

Delivery times

Our goods are usually picked up two working days after your order. Within Germany , a delivery time of 14 days is normal. For shipping outside of Germany and within Europe, the delivery can take up to 25 days. Some of the goods are specially produced for you and therefore for these items it takes us approximately one additional week to send these to you.

Tracking

Once we have passed your order to the shipping, we'll send you an e-mail in which the tracking number to track your package is included. Here you come directly to the DHL shipment tracking. Additionally, in your user account under "Orders" you can always see the current status of your order.